We report back to our clients on the results of our searches. How this is done is up to the client. We expect that in most cases clients will want or need a comprehensive report and we’re happy to do that as part of our normal documentation.

There are various modes of reporting, depending on the subject matter and the receiving audience. We have reported in both hard copy and digital modes, using text, maps, timelines, spread-sheets, graphs, flowcharts, process diagrams and tables in our reporting. We can also report verbally with slideshow presentations if that suits the client.

If you just want a list of discoveries we can provide just that.

A null finding is as important as successfully locating information. In some situations, the lack of information can be even more significant, especially if evidence of a search with a null result can be produced. We detail where we have searched as well as what we have located. If we find nothing we report back to the client so they have a record of where we have searched and when.

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Karen Bader

While my daughter was going through a tragic and unjust situation in Rockhampton, Susan Cunningham used her experience and expertise to identify and obtain records for us that helped our lawyers pursue our case. She understood the area involved, the system required to assist us and knew what records we should acquire and knew how to go about making the application to retrieve them. Our lawyers hadn't thought of applying for these records and were grateful for her input, both in acquiring these records and her knowledge of the Rockhampton history and area. The support we received from Susan was priceless and we will always appreciate her expertise and knowledge she provided to us.

Reporting case study

Posted on June 27, 2018 by susan

This client already had experience with small scale renewable energy installations, such as solar panels on commercial buildings. In mid 2017 the Australian Government opened up the energy market, making it possible for private investors to connect medium and large scale installations to the National Electricity Grid. The client wanted to explore whether there would be new opportunities for them to add further to their income streams.

Literature and online searching revealed most of the information was available from the Australian Energy Market Operator (AEMO). The AEMO is responsible for operating Australia’s transmission and distribution networks in the National Electricity Market (NEM).

A large scale installation is akin to a private power station with high level regulatory, personnel and infrastructure requirements. These include 24/7 on-site emergency staff, further 24/7 on-call emergency staff, and dedicated software specialists to monitor the specific software to provision fluctuating outputs in 5 minute intervals over a 24 hour cycle.

The project focussed on the opportunities present for entry into the medium scale electricity generation. Opportunities included the ability to supply electricity aggregated from one or more small generating units (under 30 MW) to a transmission or distribution system. In this way, a small generation aggregator may qualify for an exemption from registration.

Results were presented in an MS Excel file. Sheets within the file summarised:

  • the regulations for mid scale and large scale commercial installations,
  • steps the client needed to take to register as a provider,
  • summary of process steps to connect large scale systems to the national grid,
  • costs of integration and transmission,
  • rules for selling electricity into the grid, and
  • a glossary for the many acronyms, classifications and entities.
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